In accordance with Law no. 144/2015 of 8 September, we have joined the Centre for Information, Mediation and Arbitration of Consumer Conflicts of the Algarve (CIMAAL) located in Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro, tel: 289 823 135, fax: 289 812 213, e-mail: In case of dispute or instability with the service provided, the consumer may resort to this Alternative Resolution Entity of Consumer Disputes.